Wood Warranty

Policies and Warranties

Here at Mountain Air Organic Beds we want to make sure that you have all the information you need about your new Mountain Air Products. Listed below is our product warranty and policy pages. If you have any questions about any of our warranties you can give us a call or email us at naturalbeds@gmail.com

100 Day Layer Exchange

Guaranteed to get the feel and comfort you want with the 100 Day Free layer exchange policy.

25-Year Limited Warranty

This warranty covers the Heavenly Joy, Organic Joy, and the Generations 7.

2 Year Limited Warranty

This warranty Covers all of our Custom built wood products.

2 Year Limited Warranty

All hand crafted wood products sold by MAOB carry a two year limited warranty.
MOAB Inc,. guarantees that your Mountain Air Organic Beds product will be replaced or repaired at our option, should it be deemed defective because of faulty workmanship or structural defects during the two (2) years of the warranty, excluding the specific limitations contained herein.

This warranty covers any deterioration, or structural failure, of your product not associated with damage thru use of cleaners, application of other finishes, misuse, or modification. Naturally finished wood is a living product and will age in patina over time, as well as develop some cracks due to its environment. Such normal aging of a living product that does not affect the structural soundness of the product is excluded from the terms of this warranty.

This warranty is valid only to the original purchaser of the product and is not transferable. It entitles the purchaser to replacement in the event of faulty workmanship or structural defect. If Mountain Air deems the product is not defective, all transportation costs are the responsibility of the purchaser and are additional to any prorated charges. In the event an item needs to be returned to Mountain Air, that item needs to be shipped to Mountain Air within ten (10) days of the request.
You must provide proof of purchase to Mountain Air for any warranty claim. You may contact MOAB, Inc. Customer Service Department by calling (479) 966-2262 or writing to Mountain Air at 1106-A Old Missouri Road, Springdale AR, 72764 or emailing NaturalBeds@gmail.com

Mountain Air is not responsible for any damage caused by spills, burns, accidents, growth of mold, or other acts of Nature.
This warranty does not cover issues related to size, comfort, or just don't like it. Only to issues related to material quality and workmanship. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. 




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/ keep in touch

Mountain Air Organic Beds

1106 N Old Missouri Road,

Springdale, AR 72764

Phone. 844-223-2263

Email. naturalbeds@gmail.com